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This is the Terms and Conditions for Pavevolution Ltd, accessible from

  1. ABOUT US is owned and operated by Pavevolution Ltd (‘we’/’us’/’our’), a limited company registered in England and Wales under company number: 08644515 having our registered office at Pavevolution Ltd, International House, 776 – 778 Barking Road, East Ham, London, E13 9PJ. Our VAT Number is: GB 173 8003 18. Our business address is PavEvolution Ltd, International House, 776 – 778 Barking Road, East Ham, London, E13 9PJ.


2.1 This document (together with any documents referred to in it) notifies you of the terms and conditions upon which we sell and supply the goods and services listed on (the ‘Website’) to you.
2.2 Before confirming your order please:
2. 2.1 Read through these terms and conditions (the ‘Conditions’) and in particular our cancellations and returns policy at clause 12 and limitation of our liability and your indemnity at clause 16.
2.2.2 Print a copy for future reference.
2.2.3 Read our privacy policy regarding your personal information.
2.3 By ordering any of the products listed on this website, you agree to be legally bound by these conditions. You will be unable to proceed with your purchase if you do not accept these terms and conditions as may be modified or amended and posted on this Website from time to time.
2.4 We reserve the right to revise and amend the website, our disclaimers and the conditions at any time without notice to you. Your continued use of the website (or any part thereof) following a change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether we have changed these conditions.


3.1 You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
3.2 We will contact you by email or provide you with information by posting notices on our Website.


4.1 Our website is only intended for use by customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom).


5.1 To be eligible to purchase the Products on this Website and lawfully enter into and form contracts with us, you must:
5.1.1 Be 18 years of age or over
5.1.2 Be legally capable of entering into a binding contract.
5.1.3 Provide full details of an address in the United Kingdom for delivery of goods in the United Kingdom.


6.1 By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
6.2 Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from our hauliers or force majeure for which we will not be responsible. Please see our delivery charges notice for further information.
6.3 In order to contract with Pavevolution Ltd you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Pavevolution Ltd retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.


7.1 When you place an order, you will receive a confirmation notice e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your full Payment must be made in for the whole of the price for the goods that your order has been approved by us and we have debited your credit or debit card.
7.2 You will be subject to the version of our policies and conditions in force at the time that you order the products from us, unless:
7.2.1 Any change to those policies or these conditions is required to be made by law or governmental authority. We notify you of any change to our policies or these conditions before we send you the confirmation notice, in which case, we are entitled to assume that you have accepted it, unless we receive written notification from you to the contrary within seven working days of receipt of the confirmation notice.


8.1 Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.
8.2 The prices of the products are quoted on the website include VAT.
8.3 You will be required to pay extra for delivery, and it might not be possible for us to deliver to some locations.
8.4 Prices quoted for delivery exclude VAT are for the United Kingdom unless otherwise specified. For full details of our delivery locations and charges can be found on our website in our delivery policy.


9.1 Due to the nature of the product, situations may arise where we may take pre-orders at the customer’s request in an event where we know products will soon be arriving into the UK.
9.2 Please note that you will be charged for the full product once the order is placed as this will secure the product for you.
9.3 When making a purchase that includes a pre-order or purchasing multiple pre-order products your normal delivery charges will still apply. Once your order has arrived, we will be able to ship your product directly to you.


Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
10.1 Payment can be made by any major credit or debit card through our online payment facilities available or telephone payment.
10.2 However, we do not accept the following:
10.2.1 American Express.
10.3 By placing an order, you consent to payment being charged to your debit/credit card account.
10.4 Payment must be made in full for the whole of the price for the goods that your order. Payments will be debited and cleared from your account before the dispatch of the goods can be made.
10.5 When you pay for your order by card, we carry out certain checks which include obtaining authorisation from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information supplied by you during the order process against appropriate third party databases including the card issuer, registered credit reference agencies and fraud prevention agencies.
10.6 By accepting these conditions you:
10.6.1 Undertake that all the details you provide to us for the purpose of purchasing the products are correct and that the payment card you are using is your own and that there are sufficient funds to cover the cost of the Products ordered.
10.6.2 Undertake that any and all products ordered by you are for your own private or domestic use only and not for resale
10.6.3 Authorise us to transmit the payment and delivery information provided by you during the order process (included any updated information) for the purpose of obtaining authorisation from your card issuer to ensure you have adequate funds, to authenticate your identity, to validate your payment card and for other security reasons, such as fraud prevention.
10.6.4 We shall contact you should any problems occur with the authorisation of your card. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our Website.


11.1 The Products will be delivered to you at the address you provided during the order process which may be an address other than the billing address within 3-5 days of delivery. Please refer to our delivery policy.
11.2 We employ professional carriers. Nevertheless, you must examine the goods on arrival.
11.3 All goods must be signed for by an adult aged 18 years or over on delivery.
11.3.1 Any failed delivery attempts, You will indemnify Us in respect of all costs, claims, losses or expenses we may incur as a result of delivery in accordance with your instructions. This indemnity will be reduced in proportion to the extent that such costs, losses, claims or expenses are due to our negligence.
11.3.2 If you fail to take delivery of goods in accordance with your instructions items will be returned to the depot and re-delivery charges will be
applicable for any new delivery arrangements.
11.4 Any dates quoted for delivering the goods and/or completing performance of the service are approximate only. If no date is specified then it will take place within 30 days or a reasonable time of the date of the Confirmation Notice, unless there are exceptional circumstances.
11.5 We shall not be liable for any delay in delivering the goods and/or completing performance of the service, however caused. For Christmas deliveries, we recommend that you check our website for the last date of delivery. We will endeavour to dispatch all goods that are in stock within 24 hours. However, we cannot guarantee delivery by 24th December.
11.6 While we pride ourselves and getting the products to you without any faults, should you notice a fault with the goods please sign for the goods as “goods damaged” or “Unchecked goods“, if you fail to sign the delivery confirmation notice as ‘damaged goods’ or ‘unchecked goods’ we are unable to provide you with a replacement. Please get in touch with us IMMEDIATELY to notify us, either through email or telephone.
11.7 If the goods are lost or damaged in transit please contact us straight away on 0333 014 2034 or alternatively email (please reference this with your invoice/order number) so we can investigate this further for you.
11.8 Subject to signing the delivery note as ‘damaged goods’ or ‘unchecked goods’ you have 7 working days from the date of delivery in which to report full details of any damaged or unchecked items and we ask you to follow up your initial contact in writing with photos by way of an email to or a letter to Pavevolution Ltd, International House, 776 – 778 Barking Road, East Ham, London, E13 9PJ.

PLEASE REMEMBER THAT…When ordering your paving stone you should always include at least 10% for cuts, wastage and breakages. Up-to 10% is usually regarded as acceptable should chips, blemishes, surface variations, breakages and discolouration occur.


12.1 Cancellation by us;
We reserve the right to cancel the contract between us if:
12.1.1 we have insufficient stock to deliver the goods you have ordered;
12.1.2 we do not deliver to your area; or
12.1.3 The service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
12.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
12.3 Cancellation by you;
12.3.1 You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You can send your cancellation notice by email to or a letter to Pavevolution Ltd, International House, 776 – 778 Barking Road, East Ham, London, E13 9PJ. Your cancellation notice must quote your name, address, the name or a description of the goods and your order reference number. There is no particular requirement to give a reason for cancellation; however, a brief explanation will help us to improve the service we offer to customers in the future. We aim to respond within 2 workings days of receipt of the notification.
12.4 Please read our returns policy which is available on request
12.5 If you have received the goods before you cancel your contract then you must arrange for collection by Pavevolution Ltd.
12.6 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are collected by us in the condition they were in when delivered to you. We shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
12.6 .1 If you do cancel your order due to it being simply unsuitable or no longer needed there will be a return charge (typically double the original delivery charge). Please note that if you refuse the delivery in these circumstances the charge still applies.
12.6.2 You have a legal obligation to take reasonable care of the goods whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This cancellation policy does not affect your statutory rights.


13.1 You will not have a right to a refund or cancel any order for goods and services purchased from us, in the following situations:
The Contract is for goods which are bespoke or have been personalised.
13.2  A bespoke or personalised item is classed as any goods or order which we do not advertise or sell direct online.
13.2  All Contract is for goods which are bespoke or have been personalised must be payable in full and upfront.


14.1 We will offer you a refund of the full purchase price. We must also be reasonably satisfied that:
14.1.1 been damaged on delivery;
14.1.2 been delivered in a faulty condition;
14.1.3 developed a fault within 5 days of delivery; or
14.1.4 have been delivered to you in error.
14.1.5 the goods have not suffered damage after delivery;
14.1.6 the goods have not been misused or used other than in accordance with the instructions; and the problem is not due to normal wear and tear.
14.2 Alternatively, at your option, instead of a refund (and subject to returning the goods as required under this clause) we will replace the goods with the same or a similar product (subject to stock availability).
14.3 As an online retailer we do our best to display a true and fair likeness to all our products depicted on our website. As these products are produced from natural stone therefore variations do occur in colour and texture. If you request a replacement, we will do our best to offer you a substitute of the same or better quality at the same price. If you are not happy with the replacement, you can return the goods to us.
14.4 In order to claim a refund or replacement item please send us a cancellation notice as soon as you become aware of a problem and no later than 7 working days after receipt of the fault by email to or a letter to Pavevolution Ltd, International House, 776 – 778 Barking Road, East Ham, London, E13 9PJ. Your cancellation notice must quote your name, address, the name or a description of the goods, a brief description of the problem, fault or damage and your order reference number.
14.5 If your order is cancelled or rejected and you have already paid for the products, you will receive a full refund in accordance with clause 15.


15.1 Refunds will be payable under the following conditions:
15.1.1 We are satisfied that the goods returned to us are in the same condition as they were delivered to you by us.
15.1.2 That the goods remain unused and in a saleable condition.
15.1.3 That no pieces of paving stone have been removed or tampered with.
15.1.4 We reserve the right to refuse to issue a refund or replacement and to recover the cost of returning or collecting the goods in the event that the goods are found to have suffered damage after delivery or have been misused or used other
than in accordance with the instructions or if the problem is due to normal wear and tear or if the goods have not been returned with its original packaging.
15.1.5 Once Pavevolution Ltd are satisfied that all the above conditions have been met all refunds subject to any direct costs of recovering the goods will be re-credited to you using the same method of payment within 30 days.


16.1 Ownership of the goods will only pass to you when we receive full payment of all sums due whether in respect of this Contract or otherwise.
16.2 Risk in the Products shall pass to you when the Goods are delivered.
16.3 The goods will be at your risk from the time of delivery.


17.1 If you have a comment, concern or complaint about any products you have purchased from us, please contact us via email at or by post at Pavevolution Ltd, International House, 776 – 778 Barking Road, East Ham, London, E13 9PJ.


18.1 The content of the website is protected by copyright (including design copyrights), trademarks, patent, database and other intellectual property rights and similar proprietary rights which include, (without limitation), all rights in materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks utility models, semi-conductor topography rights, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to Pavevolution Ltd moral rights and any similar rights in any country (whether registered or unregistered and including applications for and the right to apply for them in any part of the world) and you acknowledge that the intellectual property rights in the material and content supplied as part of the website shall remain with us or our licensors.
18.2 You may download or copy the content and other downloadable items displayed on the website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the website for other than personal use is expressly prohibited.
18.3 You may retrieve and display the content of the website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website.
18.4 You acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content.
18.5 No licence is granted to you in these conditions to use any of our trademarks or those of our affiliated companies.
18.6 Products sold by us and Website content may be subject to copyright, trade mark or other intellectual property rights in favour of third parties. We acknowledge those rights.


19.1 You are permitted to use the Website and the material contained in it only as expressly authorised by us.


20.1 Not with standing any other provision in the conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liability for:
20.1.1 Death or personal injury resulting from our negligence.
20.1.2 Fraud or fraudulent misrepresentation.
20.1.3 Action pursuant to section 2(3) of the Consumer Protection Act 1987
20.1.4 Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability
20.2 The website is provided on an ‘as is’ and ‘as available’ basis without any representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these terms and conditions or required by law) in relation to the information, materials, content or services found or offered on the website for any particular purpose or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, timeliness, performance, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom.
20.3 We will not be liable if the website is unavailable at any time.
20.4 We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the website or that it will be timely or error-free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or bugs.
20.5 We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and we accept no liability of any kind for any loss or damage resulting from action taken in reliance on material or information contained on the website.
20.6 We cannot guarantee and cannot be responsible for the security or privacy of the website and any information provided by you. You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or you downloading any material posted or sold on the Website or from any website linked to it.
20.7 We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so.
20.8 We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations
(other than fraudulent misrepresentations) or otherwise for:
20.8.1 any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings and any other consequential loss); or
20.8.2 any loss of goodwill or reputation; or
20.8.3 any special or indirect losses;
20.8.4 any loss of data; or
20.8.5 wasted management or office time; or
20.9 any other loss or damage of any kind suffered or incurred arising out of or in connection with the provision of any matter under these conditions and/or the contract and/or the use of this website or any aspect related to your purchase of the products even if such losses are foreseable or result from a deliberate breach of these conditions by us that would entitle you to terminate the contract between us or as a result of any action we have taken in response to your breach of these conditions. Without prejudice to the terms of this clause and in the event that we are unable to rely upon it, our liability for all and any losses you suffer as a result of us breaking the contract, whether or not deliberate, including those listed in clauses 7 to 15, is strictly limited to the purchase price of the Products you purchased.
20.10 You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information with your authority. This clause does not affect your statutory rights as a consumer, nor does it affect your contractual cancellation rights.


21.1 You acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials. You undertake that any review, feedback or rating that you write shall:
21.1.1 Comply with applicable law in the UK and the law in any country from which they are posted.
21.1.2 Be factually accurate.
21.1.3 Contain genuinely held opinions (where applicable).
21.1.4 Not contain any material which is either defamatory, threatening, obscene, abusive, offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or invade the privacy of, any person or be deceiving.
21.1.5 Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence.
21.1.6 Not infringe any trademark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach of any legal duty you owe to a third party.
21.1.7 Not be used to impersonate any person, or to misrepresent your identity.
21.1.8 You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the Website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights.
21.1.9 You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you. We reserve the right to publish, edit or remove any reviews without notifying you.


22.1 We shall have no liability for delays or failures in delivery or performance of our obligations to you resulting from any act, events, omissions, failures or accidents that are outside of our control (‘Force Majeure’), which, without limitation, include:
22.1.1 Strikes, lock-outs or other industrial action
22.1.2 Shortages of labour, fuel, power, raw materials
22.1.3 Late, defective performance or non-performance by suppliers
22.1.4 Private or public telecommunication, computer network failures or breakdown of equipment
22.1.5 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
22.1.6 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster or extreme weather conditions.
22.1.7 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
22.1.8 Acts, decrees, legislation, regulations or restrictions of any government
22.1.9 Other causes, beyond our reasonable control
22.2 Our performance will be deemed to be suspended for the period that the event of Force Majeure continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to minimise any delay caused by Force Majeure or to find a solution by which our obligations may be performed despite the Force Majeure event. We shall promptly notify you of any Force Majeure event giving details of it and (where possible) the extent and likely duration of any delay.
22.3 Where the period of non-performance or delay in relation to any event of Force Majeure exceeds 30 days from the date of notice to you of the event of Force Majeure, either you or us may, by written notice to the other, terminate the contract with immediate effect upon service.


24.1 Your privacy is critical to us. We respect your privacy an comply with the General Data Protection Regulation with regard to your personal information.
24.2 These terms and conditions should read alongside in addition to our policies, including our privacy policy and cookie policy which can be found on our website
24.3 For the purposes of these Terms and Conditions:
24.3.1 ‘Data Protection Laws’ means any applicable law relating to processing of Personal Data, including, but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR.
24.3.2 ‘GDPR’ means the General Data Protection Regulation (EU) 2016/679.
24.3.3 ‘Data Controller’, ‘Personal Data’ and ‘Processing’ shall have the same meaning as in the GDPR.
24.4 We are a Data Controller of the Personal Data we process in providing Goods to you.
24.5 Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the course of providing the Goods to you, we will comply with our obligation imposed by the Data Protection Laws:
24.5.1 before or at the time of collecting Personal Data, we will identify the purposes, for which the information is being collected;
24.5.2  we will only Process Personal Data for the purposes as identified;
24.5.3  we will respect your rights in relation to your Personal Data and;
24.4.4  we will implement and technical and organisational measures to ensure your Personal Data is secure;
24.6 For any enquires or complaints regarding data privacy, you can contact us at the following e-mail address read our Privacy Policy located on our website


25.1 Except for our affiliates, directors, employees or representatives, a person who is not a party to the contract has no right under the contracts (Rights of Third Parties) Act 1999 to enforce any term of the contract but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
25.2 We use a number of third party companies who Personal Data will be shared for the sole purposes as listed below;
25.2.1 Contractors we use to ensure delivery of your goods and/or services to you. We will only share your delivery address, name and contact information.
25.2.2 Our electronic payment gateway provider(s) (sagepay and paypal) during the transactional stage to collect charges direct from you. Both payment providers; Sage Pay and Pay Pal has its own Privacy Policy which explains things further in more details by visiting there more information by visiting or or
25.2.3 Our website hosting company who process your Personal Data on our behalf
25.2.4 Our website maintenance company who maintain our website.
25.2.5 Google Analytics, We use the likes of Google Analytics and other similar tools to aggregate and analyse visitor usage pattern to our website. This provides us with data on your usability and behaviour, such as your IP address, geographical location, browser type, referral source,length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes. This does not collect any personal or identifiable information about users. However, you can disable JavaScript on your computer. Disabling JavaScript should not affect your ability to access our internet site.
25.2.6 Our PCI compliance is provided by Elavon Ltd (


26.1 To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for:
26.1.1 The privacy practices of such websites.
26.1.2 The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources.
26.1.3 The use which others make of these websites; or
26.1.4 Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources.


27.1 You must not create a link to the website from another website, document or any other source without first obtaining our prior written consent.
27.1.1 Any agreed link must be:
27.1.2 To the website’s homepage.
27.1.3 Established from a website or document that is owned by you and does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the UK and the law in any country from which they are hosted.
27.1.4 Provided in such a way that is fair and legal and does not damage our reputation or take advantage of it.
27.1.5 Established in such a way that does not suggest any form of association, approval or endorsement on our part where none exists.
27.2 We have no obligation to inform you if the address of the website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate.
27.3 We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice, you must immediately remove the link and inform us once this has been done.


28.1 The contract represents the entire agreement between us in relation to the subject matter of the contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
28.2 We each acknowledge that, in entering into a contract, neither of us has relied on any express or implied representation, undertaking or promise given by the other from anything said or written in any negotiations between us prior to such contract except as has been expressly Incorporated in such contract.
28.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions. 


29.1 The email address provided upon placing your order may be used to keep you informed of special offers, promotions and news relating to Pavevolution LTD and our products. Your details will never be shared with any third party companies.
29.2 In order to monitor and improve customer service, we sometimes record telephone calls. Your information will not be passed on to any third party companies.


30.1 We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time.
30.2 All prices and descriptions supersede all previous publications. All product descriptions are approximate.
30.3 Every effort is made to keep information regarding stock availability on the website up to date. However, we do not guarantee that this is the case, or that stock will always be available.
30.4 If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the contract and the remainder of the provision in question will not be affected.
30.5 All contracts are concluded and available in English only.
30.6 If we fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under it or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations.
30.7 A waiver by us of any default shall not constitute a waiver of any subsequent default.
30.8 No waiver by us of any of these conditions or of any other term of a contract shall be effective unless it is expressly stated to be a waiver and s communicated to you in writing in accordance with clause 3.
30.9 Any contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of the contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.


31.1 As a reputable and trusted business Pavevolution is committed to offering its    customers high quality products. Pavevolution Ltd, recognises its obligation to ensure that suppliers are operating ethically. We expect our suppliers to consistently provide an environment which protects their employees’ health and safety and basic human rights. All suppliers are expected to comply with their national employment laws and regulations with particular regard to:
31.2   Minimum age of employment
31.3   Freely chosen employment
31.4   Health and safety
31.5   Freedom of association and the right to collective bargaining
31.6   No discrimination
31.7   No harsh or inhumane treatment
31.8   Working hours
31.9   Rates of pay
31.10 Terms of employment

Pavevolution will never knowingly source stock from countries which are in breach of the above principles. We also look to our suppliers to instil these principles when dealing with their own supplier base. Because of the sometimes complex nature of our suppliers’ supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as Pavevolution Ltd continues to grow it recognises the importance of being proactive and doing everything within its power to support the rights of those involved in the manufacture of its goods.


32.1 The website is controlled and operated in the United Kingdom.
32.2 Every purchase you make shall be deemed performed in England and Wales.
32.3 The conditions and any contract brought into being as a result of usage of this website will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.


33.1 These terms and conditions (together with any relevant documents referred to in them (including the Website terms of use)) set out the terms relating to the redemption of Promotional Discount Voucher. The details of the promotional discount will be set out in the description of the specific promotion and the specific terms and conditions for the Discount Voucher. Please note that our standard terms and conditions of sale apply in respect of any orders placed using Discount Voucher and the Website terms of use for using our site also apply.
33.2 By confirming your order using the Discount Voucher you are accepting these terms and conditions. Any terms which you seek to impose in respect of the order for Discount through this site will not form part of any contract between us. Please read these terms and conditions carefully before confirming your order. If you have any queries on these terms please contact us before ordering using a Discount Voucher.
33.3 To the extent that there is any conflict or inconsistency between these terms and conditions and the Privacy Policy the following order of precedence will apply:
33.3.1  Product terms and conditions of sale
33.3.2  Promotional Discount Voucher terms and conditions;
33.3.3  Website terms of use;
33.3.4  Privacy Policy.
33.4 We recommend that you print a copy of these terms and conditions for your future reference.


34.1 How To Redeem Discount Voucher – You must sign up via the web address (URL) shown on the Discount Voucher when placing your order online.
34.2 Only one Discount Voucher can be used per order of Product.
34.3 You cannot use a Discount Voucher in conjunction with any other sales discounts or promotional offers unless the specific terms relating to the Promotional Discount Codes state that you can combine the Promotional Discount code with other offers.
34.4 Generally, Discount Vouchers can only be used for one order.
34.5 The Discount Voucher will expire on the date specified in the specific terms relating to the Discount Voucher, or before subject to availability of which we will notify you via the website. You cannot use the Promotional Discount Voucher after this date.
34.6 Discount Vouchers have no cash redemption value.
34.7 Our standard terms and conditions of sale apply in respect of any orders placed using Discount Vouchers and the Website terms of use for using our site also apply.
34.8 We reserve the right to vary or discontinue the Discount Voucher scheme at any time.


35.1 We have the right to revise and amend these terms and conditions of sale from time to time including to reflect changes affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our site’s capabilities.
35.2 You will be subject to the policies and terms and conditions of sale in force at the time that you use your Discount Voucher, unless any change to those policies or these terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).


All notices given by you to us must be given to us at Pavevolution Ltd, International House, 776 – 778 Barking Road, East Ham, London, E13 9PJ or by using We may give notice as described in clause 30 Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that such email was sent to the specified email address of the addressee.

JUNE 2019

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